Remote IT Support
Let us focus on your network, and you focus on your business with our Remote IT Support services.
Feel at ease with remote IT support
Reliable, fast and results oriented IT SMEs.
We provide experienced remote IT support and solutions for growing Canadian businesses. When you choose us as your partner, that means you will be giving your staff better level of support without paying for a fulltime IT employee.
Onyx Cloud provides responsive and affordable remote support for Toronto-based businesses. We solve all kinds of computer problems and guarantee that 99% of your computer issues are fixed remotely through our secure remote portal.
If your business struggles with regular computer, network, or software issues, then our remote IT support could benefit your business. Save yourself from unnecessary stress and the downtime waiting for your break/fix IT guy to come around. Contact our experts today.
OUR SERVICES FOR IT REMOTE SUPPORT INCLUDE:
- Service Desk Support
- Proactive IT maintenance, monitoring and preventive measures 24x7x365
- Secure ticket portal
- Software support
- Expert technicians
- Software support
Are you experiencing any of the following issues:
Struggling to stay in contact with clients?
Your computers/server/software have been infected with a virus
Does your team need to transition to remote work?
HAVE QUESTIONS ABOUT OUR IT REMOTE SUPPORT?
BENEFITS OF IT REMOTE SUPPORT WHEN YOU PARTNER WITH Onyx Cloud
An efficient IT remote support professional is indispensable because they are the first point of contact for a solution when there are technical setbacks. Below are some of the key benefits when you partner with Onyx Cloud:
- Decreased cost
- 24/7 technical support
- Improvement of business quality
- Constant practice of incident management
- Overall improved employee satisfaction
- Software support, maintenance, updates, and troubleshooting
Some of the key features that are exclusively offered by Onyx Cloud include:
- In the case of an emergency, your staff will have access to our expert IT support desk 24x7x365 days
- We can access and troubleshoot your computers and servers remotely without disturbing the rest of the team
- Unlimited desk support until the issue is resolved
- Rapid response capability
- Quick resolution time
- End-to-end encryption (no middleman hack possible)
Outsourcing your IT Support to the right partner makes a difference
Having the right remote support during these unprecedented times is essential to many businesses’ survival. With everyone working remotely, the following is how we can help make your daily operations run smoother:
- Improve businesses processes by creating more efficient workflows
- Guide you to success by recommending best process
- We create a customized solution that will help with your business achieve maximum results
When you choose the Remote IT support service, we focus on your goals and objectives. Your needs are unique, so we offer a variety of modules that allow us to build a custom-fit solution just for you.
Free initial consultation
Result oriented
Quick resolution time
LET US SOLVE YOUR COMPUTER AND NETWORK PROBLEMS REMOTELY
