Does your Voice over Internet Protocol (VoIP) system sound like a bad radio signal sometimes? Good news! VoIP Quality of Service (QoS) can eliminate those dropped calls and choppy connections. Here’s what you need to know. What is VoIP Quality of Service? VoIP QoS refers to managing and prioritizing the flow of network traffic through […]
How to set up VoIP QoS and get crystal-clear calls every time
Give your Windows 11 PC a performance boost

Windows 11 may be optimized for modern devices, but even newer PCs can experience slowdowns. If your system feels sluggish, don’t worry — there are simple adjustments you can make to boost performance. Disable unnecessary startup programs Many programs are set to launch automatically when Windows starts. These can significantly slow boot time, especially if […]
Exploring the cutting-edge of encryption and cyber defense

The threats and needs of today’s digital world demand more than standard encryption. Fortunately, encryption is evolving rapidly. From concepts that rethink the fundamentals to applications that let businesses compute securely on encrypted data, cutting-edge encryption techniques are opening new doors for robust, flexible, and future-ready data protection. 1. Homomorphic encryption: Computing without decrypting Imagine […]
The smart guide to keeping your business hardware in top condition

Don’t let dust, disorganization, or neglect shorten the life of your devices. Follow these practical tips to protect your tech investments, maximize their performance, and make sure they last for years to come. Give your devices the treatment they deserve Dust, fingerprints, and crumbs on your computers and monitors are unsightly and they can degrade […]
Essential Skype alternatives for business success in 2025

Mark your calendars: May 5, 2025 is the date Microsoft pulls the plug on Skype. For many businesses, this signals a necessary shift toward more robust and feature-rich communication platforms. Instead of viewing this as an inconvenience, see it as an opportunity to level up your team’s connectivity and efficiency. We’ve rounded up some alternatives […]
AI agents and autonomous capabilities in Microsoft 365 Copilot

Microsoft 365 Copilot has become a powerful productivity companion. And with the recent rollout of AI (artificial intelligence) agents built using Copilot Studio, its potential grows exponentially. If your organization is aiming to optimize workflows and reduce manual overhead, these updates are game-changing. Here’s what you need to know about this intelligent new functionality. What […]
Trouble in the cloud: Top issues in deploying private clouds

Building a private cloud offers control, security, and scalability, but getting there takes careful planning. Without the right tools or strategy, it’s easy to run into delays and waste valuable resources. This article explores the most common mistakes organizations make when building private clouds and shares practical tips to help you steer clear of them. […]
AI tools are monitoring employees — but should they?

More and more companies are using monitoring software powered by artificial intelligence (AI) called bossware. Employers claim it enhances productivity and security, but critics warn that it may undermine trust and encroach on privacy. Tracking beyond time metrics According to a 2024 survey by ExpressVPN, 61% of businesses now use AI-powered monitoring systems to evaluate […]
What developers should focus on to strengthen software security

A recent analysis of the most damaging software attacks revealed that many cybersecurity guides overlook critical protections, leaving systems exposed to threats. However, developers can adopt practical steps to enhance their defenses significantly. Here’s a breakdown of these 10 essential practices, explained in plain language. Limit access based on roles Not everyone needs access to […]
An SMB’s guide to understanding the UCaaS and CCaaS convergence

Modern businesses run on communication — both within teams and with customers. That’s why more small and mid-sized businesses (SMBs) are integrating UCaaS and CCaaS to create a more connected and responsive workplace. This article explores how a unified approach can simplify communication and reduce costs while also offering practical steps for combining the two […]