IT services are more critical than ever before, proving their value in the face of a health crisis and the abrupt shift to remote working. Here are some ways managed IT services providers (MSPs) are helping small companies leverage technology to support their remote teams and go about business as usual.

May 2020 Update, the newest iteration of Windows 10, has been released to the public. However, some systems were found to be having some issues with the latest version, prompting Microsoft to block its installation on some devices. If your PCs are affected, here’s what you need to do.

If you have an Android device, be careful! An exceptionally dangerous Android malware known as DEFENSOR ID is currently making the rounds in the Google Play Store. The malware exploits the Accessibility Services in an Android device to evade detection by traditional security measures.

Residential Wi-Fi connections are slower and less reliable than enterprise-grade ones. But now that more people have shifted to remote work, having a fast and stable wireless connection at home is more important than ever. What can you do to ensure you don’t suffer dropped Wi-Fi signals while you’re in a videoconference or finishing up a report? Look into getting wireless repeater devices and additional access points.

It’s most likely you’re using Voice over Internet Protocol (VoIP) telephony in your office. VoIP allows you to do conference calls, send instant messages, play music while a caller is on hold, line up callers on an automatic queuing system, and many more.

All business users must have access to the latest security and non-security updates in Microsoft 365. But there are businesses that prefer to update their applications and systems once a month and there are others that would rather get them as soon as they become available.

With the COVID-19 pandemic, many business owners are cutting costs and jeopardizing their organization’s efficiency as a result. If you want to avoid this outcome, you should invest in cloud technology. The cloud will not just help you save money, but it will also help your business run more efficiently.

Many small- to medium-sized business (SMB) owners never expect a major crisis to hit their company and are often caught flat-footed when it does. Such events can cause downtime, which can lead to lost revenue and reduced profits. In addition, SMBs that fail to recover quickly from disruption face the risk of losing their customers to their competitors.

Microsoft keeps to its commitment to innovation, function, and form with its latest iteration of Windows 10, coming out in the last week of May 2020. Security patches and critical system updates come as standard, but users can also expect quite a few more changes to the operating system.

When it comes to cybersecurity, you probably think of protecting computers, apps, or online databases first and printers last. Precisely because they’re overlooked in, printers can be exploited by hackers and used as a gateway to infiltrate your systems.