Choosing between laptops and desktops for your small business

Small businesses like yours often work on a limited budget. This means you have to carefully consider every purchase you make to get the most bang for your buck. When it comes to computers, for instance, you need to choose between laptops and desktops, and decide which is the better option for your business. Here […]

How to keep callers engaged while on hold in a call

If a business’s hotline keeps callers waiting for long periods, many callers may feel frustrated and just hang up. This results in an unpleasant customer experience that turns off current and potential customers. To keep callers on the line, use these Voice over Internet Protocol (VoIP) features. VoIP phone systems can help make waiting on […]

Enhancing IT admin efficiency with the Microsoft 365 Apps admin center

The shift from traditional office setups prior to the pandemic to flexible working arrangements in the post-COVID-19 era has been tough on IT administrators. They have had to juggle multiple tasks, including supervising and securing workflows, devices, and software, and deploying IT solutions within budget while keeping cyberthreats at bay. To help IT personnel fulfill […]

Benefits of deploying a hybrid cloud

More and more companies these days are hosting their business components on the cloud, as it has proven to be reliable, cost-effective, and secure. However, many small- and mid-sized businesses (SMBs) experience certain operational pains on either the public or private cloud. Fortunately, they can now opt for a middle ground that offers the best […]

Here’s why your SMB should consider business intelligence

For years, big companies have been harnessing the power of business intelligence (BI) to improve business performance. And for them, paying experts to analyze large data sets is no issue. It’s different with small- and medium-sized businesses (SMBs). SMBs also store large volumes of data, but many SMB owners are wary of spending too much […]

Read this before upgrading to Windows 11

Windows 11 is out. And with its sleek design and new features, it’s no wonder that so many people are considering upgrading. But should you switch to the newest Microsoft operating system (OS)? Here are some reasons why you may want to wait. 1. Your computer doesn’t meet Windows 11 minimum system requirements One of […]

The risks of password autofill

Hackers may have found an effective way to track users using a web browser or password manager’s password autofill feature. Here’s how they do it and what you can do to protect yourself. Why password autofill is so dangerous Modern web browsers and password managers have a feature that enables usernames and passwords to be […]

Cutting IT hardware costs with thin and zero clients

If you want to cut costs on IT hardware, don’t settle for cheap but old or low-quality machines. They’ll offer subpar performance, which will hurt your team’s productivity. What’s worse, they’ll break down often, too, which means the money you initially saved will go to repairs and upgrades. Instead of buying low-end machines, you should […]

Choosing between Microsoft Teams and Google Meet

Microsoft Teams and Google Meet are two of the most popular online communication platforms today, thanks to their robust set of features that make staying connected with clients and colleagues easy and convenient. As the two tools are pretty much the same in terms of functionality, picking just one can be a challenge. Here, we […]

Make Microsoft 365 Groups connectors work for your team

Microsoft 365 Groups’ connectors feature enables users to link to and get information from third-party apps in Microsoft Outlook. This feature helps keep workflow and collaboration much more seamless for teams who constantly share ideas and relevant information with one another. Learn how you can maximize this feature for your team. How do connectors work? […]